JCA Online
JCA Online Ltd
JCA Online
01728 726509
Have you been called by Microsoft Technical Support or a company stating they are working for Microsoft.

Do they know you have problems with your machine?
No, they're guessing! Most people have.         They do have a long list of Names and Numbers.

Will they put it all right over the phone for free?
No! They just want your money!

They said they can show you where the problems are if you let them take over the machine.
Hang up the phone, it's all a scam!    If there already in control, switch off the router!

I've had customers who have been frightened and conned into letting them in.
They tell you to input commands, which will take you a very long winded way around to the event viewer, they will show you pages with lots of errors on it and tell you it's all very nasty.
I've never seen a computer that doesn't have errors and warnings in the Event Log, that's just how Windows works.
They say they can put it all right, and if you pay them money you will have a lifetime of support.
No, you won't get support, but they will have your money. Plus access to your machine.
They try and charge between £70 to £400.
When you say No, I'm not paying, I've known them to switch on password protection and lock you out.

If you have been conned, Switch off the router.
Right click on My Computer, Left click on Properties, Left click on Remote, Untick "Allow remote Assistance",
Click OK.
If you still have your original Antivirus, start a full scan.   Remember to switch the router back on when it's all sorted.

If you need assistance, give us a ring.
Action Fraud 0300 123 2040

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